Information we Collect
You are free to explore LAIR without providing personal information. When you visit LAIR we do collect Navigational Information that does not identify you personally. If you register for LAIR or wish to contribute to our forums we do request some Personal Information. To the extent that you choose to post content or information on the Website, you understand that any information is able to be viewed by the public and you should use common sense about what information to share.
We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site LAIR.STORE (our Site). This includes information provided at the time of submitting enquiry forms or requesting further services. We may also ask you for information when you report a problem with our Website.
(b) If you contact us, we may keep a record of that correspondence.
(c) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
(d) Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
(e) Data acquired when using our mobile apps (including iOS and Android apps).
Your personal information may also be processed by staff working outside the United States who work for us or for one of our suppliers.
Information About Children
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at firstname.lastname@example.org, so that we may delete the information.
You must be 18 years of age to consent to the processing of your personal data in your country. Under 18 years old you must allow your parents or guardian to do so on your behalf. In doubt, we may contact you to verify your age.
Customer Testimonials and Comments
We post customer testimonials and comments to our website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
We employ other companies and people to provide services to visitors to our Website on our behalf and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card information) is collected on our store, it is protected by our third-party e-commerce provider (Shuup).
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our company, products or services. We retain information about our customers for as long as we need it to provide service to the customer. We will delete this information from our servers at an earlier date if you so request.
International Transfer of Information
To facilitate our global operations, we may transfer and access Personal Information from around the world. If you are in the European Union, or other regions with laws governing data collection and use, by providing your personal data to us, you consent to the transfer to, processing, and storage of your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to other legal grounds for transfer, processing and storage of your personal information, such as for contract fulfillment purposes.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all the Visitor Information and other information gathered by LAIR on the Websites.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for our store, a cookie helps us to recall your specific information on subsequent visits.
When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. We keep track of the pages you visit on the Websites, in order to determine what parts of our store and the Websites are the most popular. This data is used to deliver customized content and advertising on the Websites to visitors whose behavior indicates that they are interested in a particular subject area.
You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "Privacy" section (under Options or Preferences) will normally provide details on how to manage the cookie settings. Changing cookie settings may disable or reduce the functionality available to you in certain areas of our website.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
(a) To process any quotation request we shall provide your data to such third parties to respond to such quotation request.
(b) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(c) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
(d) To allow you to participate in interactive features of our service, when you choose to do so.
Third parties may also access your data, with your explicit consentement, via our APIs (application programming interfaces).
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these from time to time.
Once you have made an enquiry, we may from time to time contact you by electronic means (e-mail) with information about goods and services we think may be of interest to you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to request deletion of your personal data. You can do so by deleting your account from LAIR.
You have the right to request your personal data. You can do so from the privacy settings in your profile.